Once a repair is approved, we aim to return all units within 2 weeks. After we receive your equipment, we will provide an estimate within a few days that you can review and approve or deny online through our Equipment Management Software (EMS).

Patients can easily submit a repair request by visiting our "Request Repair" page on our website. Fill out the form with your equipment details and contact information, and our team will get in touch to coordinate the repair process.

Yes! XPRT Biomedical is a proud Factory Authorized Service Center (FASC) for Drive DeVilbiss. This means we follow manufacturer-approved service procedures and have specialized knowledge to properly maintain and repair Drive DeVilbiss products.

Yes, for HME dealers we provide scheduled driver pickup once a Return Authorization (RA) is submitted through our EMS portal. This makes the logistics of sending in equipment for repair simple and hassle-free.

We service equipment from a broad range of leading manufacturers including Invacare, Respironics, CAIRE, SeQual, AirSep, and Drive DeVilbiss (as an authorized FASC). Our team has the expertise to handle repairs across multiple product lines from these trusted brands.

You can reach us by phone at (877) 684-9778 or by email at [email protected]. Our office is located at 750 Birginal Dr, Bensenville, IL 60106 and we are available Monday through Friday, 8:30AM – 5:00PM.